Frequently Asked Questions
Everything you need to know about stepping into style with Rona Shoes.
How do I determine my correct shoe size?
We provide a comprehensive size guide on each product page. We recommend measuring your foot from heel to toe and comparing it to our chart, as sizing can vary slightly between athletic and formal styles.
What is your return policy for footwear?
We offer a 30-day return policy for all unworn shoes in their original packaging. Please ensure the soles are free of scuffs by trying them on a carpeted surface.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. We also offer expedited shipping options at checkout if you need your new pair sooner.
What materials are used in Rona Shoes?
We prioritize quality and durability, using premium leathers, breathable textiles, and high-traction rubber outsoles. Specific material details are listed in the product description for each model.
Do you offer international shipping?
Yes, Rona Shoes ships to over 50 countries worldwide. International delivery times and customs fees vary depending on the destination country.
How should I care for my new shoes?
To prolong the life of your footwear, we recommend using a damp cloth for light cleaning and applying a weather-protectant spray for suede or leather styles before the first wear.